About this Policy
This privacy policy and general privacy notice applies to My2ndbrand LTD and its website at my2ndbrand.co.uk We at My2ndbrand LTD take your privacy seriously, and this policy and notice have been drafted in accordance with there quirements of the General Data Protection Regulations (“GDPR”), with the support of the legal team at www.legalo.co.uk.
This privacy notice explains how we look after your personal data (in all situations where we collect your data) and sets out your privacy rights and also explains how the law and our approach to privacy and personal data protects you.
This privacy notice supplements any other privacy notices that we may provide to you at the point that we collect data from you and should be read in conjunction with those notices.
Our status and details
For the purpose of the GDPR we are the data controller and any enquiry regarding thecollection or processing of your data should be addressed to our Data Protection Officer using the contact details below:
Name or title: DmytroPovshednyy Email address: info@my2ndbrand.co.uk
By using the Website you consent to this policy.
Information we collect
We will collect, process and store personal data only if it is directly provided to us by you.You may do this in your capacity as the user of this Website, by enquiring in relation to ourgoods or services, becoming a customer or supplier, or potential supplier. Personalinformation covers any information which relates to you as an identifiable person. Below areexamples of the type of data that this may include:
Identity Data including forenames, last name, maiden name, date of birth, gender,marital status, and username or similar identifier.
Contact Data may include invoicing; purchase order; home or work address,email address and telephone numbers, personal or job title and position.
Financial Data may include bank account and payment card details.
Transaction Data may include payments made for products and services youhave purchased from us, or in relation to payments that we have made to you.
Technical Data may include internet protocol (IP) address, browser type andversion, time zone setting and location, browser plug-in types and versions, operatingsystem and platform and other technology on the devices used to access thisWebsite.
Profile and Usage Data may include enquiries submitted by you, purchasesinformation, feedback and survey responses, and how you use our website, productsand services.
Marketing Data may include details of any preference that you have advised us ofin relation to marketing communications from us.
We may also collect non-personal data such as Aggregated Data which is data that may beobtained from your personal data, but which does not directly or indirectly identify you. Thismay include Usage Data detailing how you use our Website and the features and areas thatyou have interacted with.
How do we collect your personal data?
A range of different methods may be used to collect data which may include the followingmethods:
Direct interactions with us in person, by post, phone, email or otherwise. You maygive us your Identity, Contact and Financial Information.
Automated technologies or interactions with our website, by using the webenquiry form. You may give us Identity, Contact and Financial Information.
Third parties or publicly available sources (third parties may be used inprocessing Identity, Contact and Financial categories of personal data).
Data accuracy
It is important that the data that we hold about you is accurate and up to date. In the eventthat your data changes please notify us so that we can update our records.
Use of your information
We may hold and process personal data that you provide to us in accordance with theGDPR.
The information that we collect and store relating to you is primarily used:
To enable us to provide our services to you, to communicate with you and to meetour contractual commitments to you. This may include Identity, Contact, Financialand Transactional data.
To notify you about any changes to our business, such as improvements to ourWebsite or service/product changes, that may affect our service or relationship withyou. This may include Identity and Contact data.
If you are an existing customer, we may contact you with information about goodsand services similar to those that were the subject of a previous sale to you. Thismay include Identity and Contact data.
Where you have consented to receive such information, to provide information onother parties’ products or services that we feel may be of interest to you. This mayinclude Identity, Contact and Marketing data.
Where you have consented to receive our e-newsletters to provide that to you.This may include Identity and Contact data.
Where we need to comply with a legal obligation. This may include Identity,Contact and Transactional data.
Where it is necessary for our legitimate interests (or those of a third party) andyour interests and fundamental rights do not override those interests. This mayinclude all types of data.
When we collect your data for marketing purposes we will always request yourconsent, at the point the data is collected, to use your data for that purpose.
We will always obtain your prior consent to sharing your personal data with any thirdparty for their marketing purposes. This may be to enable relevant third parties toadvise you of products or services that may be of interest to you.
We will only use your personal data for a reason other than the purpose for which itwas originally obtained if we consider that we need to use it for that other purposeand have a legitimate interest in doing so.
Disclosure of your information
There are a range of circumstances where we may disclose your data to third parties.
These include:
Regulatory bodies. We may disclose your data to regulatory bodies toenable us to comply with the law and to assist fraud protection and minimisecredit risk. This may include Identity, Contact and Transactional data.
Our Suppliers. We may disclose your data to third parties that are involvedin the fulfilment of our services to you. This may include Identity, Contact andTransactional data.
Third party marketing. Where you have consented for us to do so, we mayprovide your data to selected third parties who may contact you about theirgoods or services that you may be interested in. This may include Identity,Contact and Marketing data.
Business sale. We may disclose your personal data outside of ourorganisation: (a) in the event that we sell or buy any business or assets, inwhich case we may disclose your personal data to the prospective seller orbuyer of such business or assets; and (b) if My2ndbrand LTD ’sbusiness is bought by a third party, in which case personal data held by itabout its customers will be one of the assets to transfer to the buyer.However, any such transfer will only be on terms that the confidentiality ofyour personal data is protected and that the terms of this privacy policy willcontinue to be complied with by the recipient.
Please be advised that we do not reveal information about identifiable individuals toour advertisers, but we may, on occasion, provide them with Aggregated Data aboutour Website visitors and customers.
If you do not want us to share your data with third parties you will have theopportunity to withhold your consent to this when you provide your details to us onthe form on which we collect your data, or you can do so by writing to us at theaddress detailed above or sending us an email to info@my2ndbrand.co.uk
atany time.
Controlling the use of your data Where we rely on consent as the lawful basis forprocessing your data you can revoke or vary that consent at any time. If you do notwant us to use your data or want to vary the consent that you have provided you canwrite to us at the address detailed in clause 2 or email us atinfo@my2ndbrand.co.uk at any time.
Data storage and the transfer your data
As part of the services offered to you, for example through our Website, theinformation you provide to us may be transferred to and stored in countries outside ofthe European Economic Area (EEA) as we use remote website server hosts toprovide the website and some aspects of our service, which may be based outside ofthe EEA, or use servers based outside of the EEA - this is generally the nature ofdata stored in “the Cloud”. It may also be processed by staff operating outside theEEA who work for one of our suppliers, e.g. our website server host, paymentprocessing provider, or work for us when temporarily outside of the EEA.A transfer of your personal data may happen if any of our servers are located in acountry outside of the EEA or one of our service providers is located in a countryoutside of the EEA.
If you use our service while you are outside the EEA, your personal data may betransferred outside the EEA in order to provide you with these services.
If we transfer or store your personal data outside the EEA in this way, we will takesteps with the aim of ensuring that your privacy rights continue to be protected, asoutlined in this privacy policy. Where we use suppliers based in the US, we maytransfer data to them if they are part of the Privacy Shield which requires them toprovide similar protection to personal data shared between the Europe and the US.
Security
The transmission of information via the Internet or email is not completely secure.Although we will do our best to protect your personal data, we cannot guarantee thesecurity of data while you are transmitting it to our site; any such transmission is atyour own risk.
We have put in place security measures to prevent your data from accidental, loss ordisclosure. Once we have received your personal data, we will use strict proceduresand security features to try to prevent unauthorised access.
Where we have given you (or where you have chosen) a password so that you canaccess certain parts of our site, you are responsible for keeping this passwordconfidential. You should choose a password it is not easy for someone to guess.
In the event of a data breach we will notify the ICO and you in the event that thebreach results in any likelihood of loss or damage to you.
Data retention
The length of time that we retain, and store data depends on the purpose for which itwas collected. We will only store data for as long as is required to fulfil that purpose,or for the purpose of satisfying legal requirements.
It is a legal requirement that we keep certain data about our customers and suppliersfor at least six years. The type of data includes Contact, Identity, Financial andTransaction Data.
Where you have requested that we provide you with marketing materials we willretain your data until such time as consent is withdrawn by you.
Use of cookies
Our Website uses cookies. We use cookies to gather information about yourcomputer for our services and to provide statistical information regarding the use ofour Website. Such information will not identify you personally - it is statistical dataabout our visitors and their use of our Website. This statistical data does not identifyany personal details whatsoever.
We may also gather information about your general Internet use by using a cookiefile. Where used, these cookies are downloaded to your computer automatically. Thiscookie file is stored on the hard drive of your computer, as cookies containinformation that is transferred to your computer's hard drive. They help us to improveour Website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating thesetting on your browser which enables you to decline the cookies. Please note thatshould you choose to decline cookies, you may be unable to access particular partsof our Website. Where we work with advertisers on our Website, our advertisers mayalso use cookies, over which we have no control. Such cookies (if used) would bedownloaded once you click on advertisements on our Website
Your rights
The GDPR gives you a range of rights in relation to the personal data that we collectfrom. You have the right to:
Access your personal data. This right is commonly known as the ‘datasubject access request’ and enables you to receive a copy of the personaldata we hold about you. You will not need to pay a fee to access yourpersonal data unless we can justifiably demonstrate that the request isrepetitive or excessive. We will respond to all legitimate data access requestswithin one month, but we may need to obtain further information from you inorder to confirm your identity and the legitimacy of the request.
Request update of the personal data. This enables you to have anyincomplete or inaccurate data corrected.
Erasure of your personal data. This enables you to ask us to deletepersonal data where there is no justifiable reason for us continuing to retainand process it. We may not always be able to delete the data such as if thereis an ongoing contractual relationship between us or if we are legally requiredto retain the data.
Object to processing of your personal data where we are relying onconsent or our legitimate interests (or those of a third party) as the justificationfor processing the data.
Restrict the processing of your personal data. This enables you to ask usto change the processing of your personal data. For example, you may wishto vary the basis on which we contact you.
Request the transfer of your personal data to you or to a third party. We willprovide to you, or a third party you have chosen, your personal data in astructured, machine-readable format.
Withdraw consent. Where we are relying on consent to process yourpersonal data you may withdraw that consent. If you withdraw your consent,we may not be able to provide certain products or services to you. We willadvise you if this is the case at the time you withdraw your consent.
You can exercise these rights at any time by writing to us at the address detailed above, or by email to info@my2ndbrand.co.uk
Third party links
You might find links to third party websites on our website. If you click a link toa third party website and visit that site, you may be allowing that site to collectand share certain data about you. These websites should have their ownprivacy policies, which you should check. We do not accept any responsibilityor liability for their policies whatsoever as we have no control over them.
Complaints
If you wish to raise a complaint regarding our use of your personal data thenyou can contact the Information Commissioner’s Office (ICO), who are the UKsupervisory authority for data protection issues. (www.ico.org.uk).
If you do wish to raise a complaint then we would welcome the opportunity todiscuss your concerns before you contact the ICO to see if we can resolvethe issue for you.
Changes to this policy
We may update these policies to reflect changes to the website and customerfeedback. Please regularly review these policies to be informed of how we areprotecting your personal data.
We welcome any queries, comments or requests you may have regarding thisPrivacy Policy. Please do not hesitate to contact us.
Version: May 2023
